Common Questions
 How to register? |
 Please select “Sign Up” on the upper right side of the main page, then fill out your details to register. You need to register as a regular membership first before upgrading to a VIP membership. |
| Will the registration cost me? |
| It is free to register as a regular member, while VIP memberships require an annual fee to register. |
| Will guests be allowed into the technical database? |
| Our website is open to all guests; however certain functions such as the database may require a membership to browse. |
| What are the benefits of regular members? |
| Regular members have the rights to write enquiry letters to manufactures, browse technical database etc.. |
| What are the benefits of VIP members? |
| Please refer to the relevant “membership rights” for the rights of VIP members; this includes free manufactures, platinum manufactures, diamond manufactures etc. |
| How to recognize membership status? |
| Membership status will be shown on the upper part of the main page, next to the advertisement |
| How to check the expiry date of my VIP membership? |
| VIP members can check their expiry date from the website administer system. |
| Is it possible to cease renewal of an expired VIP membership? |
| Yes, after expiring the VIP membership will return to a regular membership. |
| Will there be any warnings before the expiry of a VIP membership? |
| We will warn you to renew your VIP membership 30 days before expiry. |
| Why is it necessary to login? |
| Certain services within our website require a membership status to access, so it is necessary to login. You are required to have a regular membership or VIP membership to be eligible for login. |
| What should I do when I lost my password? |
| Please select “Forgot Password?” on the upper right side of the main page, then fill out your email address to receive an email with a reset code and the relevant instructions on resetting your password. |
